Privacy Policy

1. Information We Collect

We collect certain information to enhance your experience on our website and improve our services. The information we collect includes:

• Usage Data: We use Google Analytics and similar tools to collect data about your interactions with our website. This includes information such as your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other statistics.
• Account Data: When you register, we collect your name, email address, and profile picture (if signing in via Google or Microsoft). We store a hashed version of your password if you use email/password authentication.
• Cookies: Our website uses cookies to track user activity and preferences to deliver a more personalized experience. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Improvement of User Experience: We analyze data to better understand user behavior and improve website functionality.
• Monitoring and Security: We use data to ensure the website is operating securely and efficiently, and to troubleshoot any issues.
• Usage Tracking: We track transcript and AI feature usage to enforce plan limits and prevent abuse.

3. Third-Party Services

We use the following third-party services to enhance your experience:

• Google Analytics: We use Google Analytics to track and report website traffic. Google Analytics uses cookies to collect and analyze information about your use of the website. This data is shared with Google and may be used for their own advertising purposes.
• OAuth Providers: We use Google and Microsoft for social login. When you sign in via these providers, we receive your name, email, and profile picture. We do not access any other data from your Google or Microsoft accounts.
• Payment Processing: If you subscribe to a paid plan, your payment is processed by our payment provider. We do not store your credit card information on our servers.

4. Your Choices

• Cookie Management: You can choose to disable cookies through your browser settings. However, this may impact your ability to fully utilize all features of the website.
• Account Deletion: You can delete your account at any time from your profile settings. This will permanently remove all your data, including transcript history and usage records.
• Data Export: You can export your transcript data in various formats (TXT, SRT, PDF) depending on your plan.

5. Data Retention

We retain your data only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law. Transcript history is retained based on your plan: 7 days for Free, 90 days for Plus, and unlimited for Pro and Enterprise plans.

6. Data Security

We employ industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. This includes encrypted connections (HTTPS), hashed passwords, and secure OAuth token handling. However, no method of transmission over the internet or electronic storage is completely secure.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date at the top. We encourage you to review this policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@yttranscript.ai or through our support page.